We have prepared an easy to follow instruction to guide you through activation of your testing kit, you can find it below. Please make sure you read the steps carefully and follow them as described.

REMEMBER: Before sending a testing kit to the laboratory, the activation procedure and any declaration necessary to issue the certificate must be completed.

Step 1.
Go to the activation portal (link below) to activate your testing kit using your Activation PIN and Barcode, provided to you via email.


Step 2.
Take your sample following the instructions in the testing kit.

Step 3.
On the activation portal, fill in SWAB TAKEN DATE AND TIME* (e.g. 26/12/2021 13:40) in the required field.

Step 4.
Fill in all your declaration details for all Arrivals Day 2, Day 8 and Test to Release or Passport details as required. This is necessary for generating your certificate(s).

Step 5.
Pack your sample according to the instructions given within the testing kit.

Step 6.
Return your sample using the return label to our partner testing laboratory.

Step 7.
Your results will be available for viewing on the activation portal, just use your Activation PIN and Barcode.

Please see our Frequently Asked Questions (FAQ) page for the questions we get asked the most about our Coronavirus Test (Covid-19).

If you have any questions or have a difficulty following the steps, please reach out to us via email at [email protected], a member of our staff will respond to you as soon as possible.