Step 1 Order your Covid-19 PCR test kit
You can order your test in advance and keep this until it is required.
All our PCR tests include:
- Free Royal Mail 1st Class delivery (order before 2pm Mon-Fri)
- Free Royal Mail Tracked 24 swab returns
- Clear, concise swabbing instructions
- Results via a free, downloadable app
Orders placed after 2pm on Friday or over the weekend will be dispatched on Monday. Orders will not be dispatched on bank holidays.
Step 2 Take your PCR test
Using a swab you will take a combined throat and nose sample. Your home test kit is supplied with a detailed set of instructions guiding you on how to collect your sample correctly.
Swab samples must be activated at time of sampling via a free, downloadable app available on the Apple and Android devices. Full instructions will be provided.
Please note Failure to activate your swab via the app will prevent you receiving your results.
Step 3 Return your test
Your Covid-19 test will be returned to our laboratories by Royal Mail Tracked 24 delivery. If required, you can arrange the swab return via courier or hand deliver to the Bristol laboratory if local.
Please note Couriers and hand delivery are unable to deliver to the laboratory over the weekend.
Step 4 Receiving your results
Results will be available within 48 hours of the laboratory receiving the returned swab. Your results will be available on the app to serve as proof of your result.
Still have some questions?
Please see our FAQ page for questions we get asked most about our Coronavirus Test (Covid-19). If you can’t find your question here, please contact a member of our team at [email protected]